The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.
WHAT WILL I LEARN?
A Property Maintenance Operative will use their knowledge and understanding of basic carpentry, electrical, plumbing and decorating to;
Understand and demonstrate the importance of Health and Safety in the workplace
Comply with organisational safety, policies and procedures and identify hazards and reduce them
Consider safety compliance with a diverse sector of client groups
Understand and demonstrate the importance of working safely at height
Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
Maintain high levels of water hygiene within a building
Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
Understand and maintain plant, safety systems and equipment
Demonstrate and implement energy, environment and sustainable practices
Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
Demonstrate and understand the importance of the control of resources and stock
Understand and demonstrate the principles of Planned Preventative Maintenance
Understand how to prepare for refurbishment or deep clean of equipment and surfaces
Carry out repairs and reactive maintenance
Understand the importance of customer service
Record and report information accurately either internally or externally
HOW WILL I BE ASSESSED?
On the job training
Off the job training in the workplace
Classroom discussions and assessments
End Point Assessments
WHAT CAN I DO NEXT?
Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.
IS THERE ANYTHING ELSE I NEED TO KNOW?
The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying. BIFM have confirmed resources and learning materials will be available for the apprentice to support them throughout their learning journey.
ENTRY REQUIREMENTS
An apprenticeship at level 2 requires you to complete, or be working towards a level 1 in Functional Skills for Maths and English. Depending on your prior attainment level, you may be required to complete an initial assessment to check suitability for entry onto the programme. If you have already achieved GCSE grades at E/2 or above, you may be exempt from completing this as part of the apprenticeship. Please note, that depending on grades previously achieved, you may be expected to upskill towards a level 2 in Functional Skills Maths and/or English. Furthermore, all candidates will have an interview with the Apprenticeship Specialist to assess suitably before being accepted on to an apprenticeship programme.
