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An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults. The Auto-care Technician has to demonstrate excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills.
An example of some of the skills an Auto-care Technician will gain includes:
Prior to the end point assessment the apprentice will be assessed by:
The end point assessment will comprise:
On completion of this Standard you will be eligible to apply for IMI membership as a Registered Young Professional or an Associate Member. You would also gain entry onto the IMI Professional Register.
There will be continuing support outside of the classroom environment through MyCourse and eLearning software. For workshop activities you will need to purchase suitable overalls and work boots. For your projects you will need pens and paper.
Duration: 24 months
All Apprenticeships require an initial assessment (Maths & English), interview and employment in the industry. Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 prior to taking their apprenticeship end-point assessment.