Enrolment FAQs
We will send your enrolment account to the email address you used upon registering your application. Check your spam folder. It sometimes ends up in here. If you still can’t find it email guidance@preston.ac.uk and we will resend this to you.
I haven’t received my enrolment account, what should I do?
We will send your enrolment account to the email address you used upon registering your application. Check your spam folder. It sometimes ends up in here. If you still can’t find it email guidance@preston.ac.uk and we will resend this to you.
I am unsure of the email address I registered/applied with, what should I do?
We can check this for you. Email applications@preston.ac.uk and we will look into this and send you the email address you registered with.
I can’t remember my password, what should I do?
You can reset your password at any time by clicking here or using the link on the enrolment site at https://prospect.preston.ac.uk. Simply type in the email address you used to apply/register and click submit. A link to reset your password will be sent to the same email address. It will come from info@preston.ac.uk.
I’ve logged in and have a few different offers – which one do I accept?
You may have applied for a number of different courses over the last few months. You only need to accept the course you are looking to study in September. If you are unsure of what course to take call us on 01772 225517 and we can help discuss your options.
I’ve applied for an apprenticeship, why can I not accept this offer?
The enrolment account is for your full-time course offer whether this is your first choice or back up option. We want to make sure everybody has a full-time place on a course just in case employment isn’t secured. The apprenticeship enrolment process is different as it relies on you gaining employment first. If you have any questions about your apprenticeship application email us at applications@preston.ac.uk.
I’ve changed my mind about the course I want to study, can I choose something else?
During the enrolment process we will have a number of staff on hand to change your application. Please call 01772 225517 and we will have somebody on hand to assist you. If you are unsure on the course you want to study then you can also speak to one of our careers advisors who will be able to advise you on the options available to you.
When can I upload my results?
For School leavers you will only be issued your results from Thursday 21 August. Once you get these you can log back into your enrolment account and upload your results. For any learner that already has their GCSE results you can upload these as soon as you accept your place within the enrolment account.
I’m worried I may not get the grades for my course, what should I do?
We are here to help and will do all we can to make sure you get onto the correct level of course. If you would like to discuss your options please call 01772 225517 and we will talk you through the levels of course and entry criteria.
How long does enrolment take?
Over summer you will have the opportunity to complete processes such as bursary applications and this will save you time on GCSE results day. If you need to speak with Student Services, SEND, or the bus pass team then you can do this by calling 01772 225656. Throughout July and August we are on hand to answer any queries. Email guidance@preston.ac.uk or call 01772 225517 and we can assist you.
My circumstances have changed since I applied, who should I tell?
Before enrolment get in touch with the Application & Enrolment Team on 01772 225081 or email applications@preston.ac.uk
When will my first day be?
Your first day will be an induction to the College and will be within the week beginning 1 September. We will communicate your induction day via text message and email. Term starts the following week or the first day indicated on your timetable.
When will I get my timetable?
You will get your timetable at induction. Your timetable is bespoke to you, it is built based on your grades, course of study and enrichment activities.
What time do classes start and end?
Classes start at 9.15am and end at 4.30pm.
Can I take holidays during term-time?
When will I get my ID badge?
You will get your ID badge during induction provided you have uploaded your photo to your account.