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NEWFOR 2020 – DIGITAL APPRENTICESHIPS! Digital Support Technician: Maximising the effective use of digital office technologies, productivity software and digital communications in organisations Core Duties: > Apply relevant digital technologies effectively to achieve objectives > Monitor and operate complex digital information and intelligence systems > Respond to user enquiries > Maintain data, digital resources and data systems > Communicate effectively though digital channels > Learn through digital resources > Work as a member of a team > Maintain an awareness of current, emerging and fringe digital technologies > Occupational Work Supervision – NVQ Level 3 Public Service Operational Delivery Officer: Working in local and central government to ensure the public gets the services and protection they need A career in operational delivery is varied and involves working on the front line in different public-facing environments. Apprentices will be dealing with different types of customers and delivering a range of public services. Operational Delivery Officer roles include bringing data and evidence together, and making sure it is correct. Apprentices may also be considering applications, analysing information and making decisions. For more information about the above two new apprenticeships, please contact: Steve Jones on E: sjones1@preston.ac.uk T: 01772 225078 or Becky Lavin on E: blavin@preston.ac.uk T: 01772 225772 | 39

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