The Most Issue 2

| 14 “I had previously left school after completing A-Levels and initially went to University to study Maths, however I quickly realised that this wasn’t for me. I was fortunate enough to successfully apply for a Level 2 Business Admin apprenticeship and joined the team in HR. I was looking for something that would allow me to develop and grow within a professional environment, whilst working towards a qualification. An apprenticeship seemed like the perfect opportunity. My apprenticeship has allowed me to develop my communication and interpersonal skills by challenging me to overcome situations which I might have previously found stressful or would’ve made me anxious. I now feel like I am able to properly interact and form relationships with my work colleagues thanks to the friendly work environment, which has contributed to a boost in my own self confidence.” SEAN, 21 “My role as a Recruitment and Development apprentice and completing my Level 2 Business Admin was where I gained all of the skills I have today. I am currently completing my Level 3 Business Admin apprenticeship alongside my job roles to gain another qualification. One of the main skills I have developed throughout my apprenticeship is my confidence. As I had no previous experience in an office environment, I was very shy when communicating with people, especially on the phone. My team were there to support me if I needed help and they knew that I needed to build my confidence so they pushed me to answer and make phone calls. My new found confidence has led me to being able to run Firefighter Physical Assessments and Assessment Centres as the HR lead – in front of 6 -14 candidates. When I say that I work for MFRS I get such a great reaction from people. However, they initially think I am a Firefighter. I quickly explain to them I am not and then I tell them what I do. When a lot of people think of the Fire Service, they think ‘Firefighter’ but there are so many other roles and apprenticeship opportunities here. Another misconception is that apprenticeships are for young people who have just left school. As I joined at 21 I tell people that it doesn’t matter what age you start an apprenticeship. I don’t get treated any differently for being older than your average apprentice leaving school.” ALLY, 24