JFN Integrated Solutions Ltd are a Family owned business.
We pride ourselves on providing a First-Class service for all of our customers and provide great career opportunities, progression and development to all of our team.
Working in the Construction and Service sector we undertake Fire Alarm, Life Safety Systems, Security Systems and Electrical Testing, Installation and Maintenance.
We are an Exciting, Innovative and Fast-Growing Business who understands that as a Team “Great Results can be achieved".
About the Role:
To provide a comprehensive, administrative support to the Service & Maintenance Department.
Due to a number of new and exciting contract wins, JFN are pleased to bring these new roles into our business.
Duties include but are not exclusive to;
Coordinating Service Visits and Reactive Call-Outs
Creating and sending customer reports and KPI data
Scheduling of the Service Engineers diary
Maintaining our own Software system and also updating our Customers own systems.
Answering telephone calls / taking messages and updating our CRM
Ensuring Company standards and Third-Party Accreditation requirements are met and exceeded
DUTIES
Duties include but are not exclusive to;
Coordinating Service Visits and Reactive Call-Outs
Creating and sending customer reports and KPI data
Scheduling of the Service Engineers diary
Maintaining our own Software system and also updating our Customers own systems.
Answering telephone calls / taking messages and updating our CRM
Ensuring Company standards and Third-Party Accreditation requirements are met and exceeded
WORKING HOURS PER WEEK
Full time
REQUIRED SKILLS
Good understanding of Microsoft Office
Ability to learn new Software Solutions
Well organised with excellent time management skills
Ability to work well within a Team but also be autonomous
Commitment to delivering First Class Customer Service
Excellent verbal, non verbal and written communication skills
Great attention to detail
Desirable Skills
Experience of working within the Fire, Life Safety, Electrical and Security Industries
Previous experience within a similar role
REQUIRED QUALIFICATIONS
Essential Qualifications:
Maths GCSE
English GCSE
NUMBER OF VACANCIES
1
EXPECTED DURATION
Up to 18 months including EPA
FUTURE PROSPECTS
Benefits:
● Additional leave
● Casual dress
● Company events
● Company pension
● Free parking
● Referral programme
