The job will involve supporting the dentist in all procedures, to assist in a full range of dental care and to work within the dental team to ensure a high standard of infection control and organisation is maintained.
Clinical:
• Assist the dentist or hygienist in organising the day’s activities.
• Monitor the day lists and appointment diary and update as necessary.
• Prepare the surgery for use at the beginning of each session and clear up at the end of the session consistent with the Practice’s Health and Safety Protocol.
• Anticipate the dental operator’s requirements across a broad range of clinical procedures.
• Assist the dental operator in the provision of a broad range of dental treatment and to supervise the patient until they are fit to leave the Practice.
• Prepare filling and impression materials, instruments, equipment, dressings and syringes.
• Use equipment such as hand instruments, aspiration equipment in a manner which minimises the risk of cross infection or soft tissue injury.
• Decontamination duties as and when required.
• General cleaning of all surgeries and any patient areas.
• Provide pre and post-operative instructions for patients in agreement with the dental operator.
• Assist the dental operator in making arrangements for appropriate follow up care.
• Maintain hand pieces, aspirators and other equipment.
• Process radiographs.
• Arrange for the timely supply of materials and laboratory work.
• Utilise keyboard skills for data entry on dental software programmes.
• Accompany the dental operator on domiciliary visits (infrequently).
Communication:
• Communicate appropriately and effectively in good English using appropriate terminology by spoken, written and electronic methods and maintain and develop these skills.
• Receive the patient into the surgery and prepare them for treatment.
• Reassure patients and explain dental procedures especially when there may be communication difficulties.
• Monitor, support and reassure patients through relevant behavioural techniques.
• Monitor patients, identify any complications and take the necessary actions consistent with agreed local and national protocols.
• Record treatment, for example; baseline charting, clinical treatments and periodontal charting from the dental operator’s instructions.
• Undertake reception duties when required, for example; answering the telephone, making appointments, explaining and where appropriate collecting patient charges.
• Take immediate advice from a senior colleague if a patient needs to be seen urgently.
Professionalism, Leadership and Management:
• Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional.
• Act within other professionally laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation.
• Follow and implement clinical policies and procedures to comply with legislation.
• Treat patients and colleagues with dignity and respect.
• Protect the confidentiality of patient information.
• Apply safe working practices and take responsibility for own actions.
• Co-operate with other members of the dental and wider healthcare team in the interest of patients.
• Respect the role of the dental and healthcare professionals in the context of learning and working in a wider healthcare team.
• Act without discrimination and show respect for patients, staff, peers and the general public.
• Understand own capabilities and limitations in the interest of high quality patient care and always act within these boundaries.
• Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance.
• Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem solving skills.
• Take responsibility for personal development planning and reflective practice.
• Maintain professional behaviour and appearance, including being punctual and polite when attending assessor led meetings and in the workplace.
• Reflect on the impact of personal behaviour and manage this accordingly.
• Effectively manage own time and resources.
Clinical:
• Assist the dentist or hygienist in organising the day’s activities.
• Monitor the day lists and appointment diary and update as necessary.
• Prepare the surgery for use at the beginning of each session and clear up at the end of the session consistent with the Practice’s Health and Safety Protocol.
• Anticipate the dental operator’s requirements across a broad range of clinical procedures.
• Assist the dental operator in the provision of a broad range of dental treatment and to supervise the patient until they are fit to leave the Practice.
• Prepare filling and impression materials, instruments, equipment, dressings and syringes.
• Use equipment such as hand instruments, aspiration equipment in a manner which minimises the risk of cross infection or soft tissue injury.
• Decontamination duties as and when required.
• General cleaning of all surgeries and any patient areas.
• Provide pre and post-operative instructions for patients in agreement with the dental operator.
• Assist the dental operator in making arrangements for appropriate follow up care.
• Maintain hand pieces, aspirators and other equipment.
• Process radiographs.
• Arrange for the timely supply of materials and laboratory work.
• Utilise keyboard skills for data entry on dental software programmes.
• Accompany the dental operator on domiciliary visits (infrequently).
Communication:
• Communicate appropriately and effectively in good English using appropriate terminology by spoken, written and electronic methods and maintain and develop these skills.
• Receive the patient into the surgery and prepare them for treatment.
• Reassure patients and explain dental procedures especially when there may be communication difficulties.
• Monitor, support and reassure patients through relevant behavioural techniques.
• Monitor patients, identify any complications and take the necessary actions consistent with agreed local and national protocols.
• Record treatment, for example; baseline charting, clinical treatments and periodontal charting from the dental operator’s instructions.
• Undertake reception duties when required, for example; answering the telephone, making appointments, explaining and where appropriate collecting patient charges.
• Take immediate advice from a senior colleague if a patient needs to be seen urgently.
Professionalism, Leadership and Management:
• Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional.
• Act within other professionally laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation.
• Follow and implement clinical policies and procedures to comply with legislation.
• Treat patients and colleagues with dignity and respect.
• Protect the confidentiality of patient information.
• Apply safe working practices and take responsibility for own actions.
• Co-operate with other members of the dental and wider healthcare team in the interest of patients.
• Respect the role of the dental and healthcare professionals in the context of learning and working in a wider healthcare team.
• Act without discrimination and show respect for patients, staff, peers and the general public.
• Understand own capabilities and limitations in the interest of high quality patient care and always act within these boundaries.
• Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance.
• Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem solving skills.
• Take responsibility for personal development planning and reflective practice.
• Maintain professional behaviour and appearance, including being punctual and polite when attending assessor led meetings and in the workplace.
• Reflect on the impact of personal behaviour and manage this accordingly.
• Effectively manage own time and resources.
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Team working
Time management
Interpersonal skills
Communication skills
Organisation skills
IT skills
Patience
Empathy
Friendly
Working under pressure
Ability to multi-task
Having Maths and English at grade 4/C or above is preferable
1
Opportuntiy of fulltime employment on successful completion of the apprenticeship, with the potential to progress in to more specialist areas